- * Crisis always reveals character.
- *Self-esteem is the heart of all performance.
- *People rise to your expectations of them.
- *Perception is everything.
- *Listen for the emotion behind the message.
- *You can’t motivate anyone.
- *Conflict is normal.
- *Create a fun working environment.
- *Say what you mean, mean what you say.
- *Separate people from the issues/behaviors.
- *Self-disclosure builds bridges between people.
- *Assume nothing.
- *See problems as opportunities for growth.
- *What everyone wants is to belong…to fit in.
- *Be an encourager.
- *Most of us are in the people business…remember that.
- *Create a safe environment.
- *Stay in touch with the present…reality.
- *Have an open mind as well as an open door.
- *Catch folks doing things right and good.
- *Manage by example.
- *Get out from behind your desk.
- *Positive feedback encourages better performance.
- *Give people responsibility and hold them accountable.
- *Have an attitude of gratitude.
| |
|
|
